Privacy Policy

Effective Date: 1 March 2025

Eliance Dent (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Eliance Dent mobile application (the “App”), available on the Google Play Store and App Store.

1. Information We Collect

When you use our App, we may collect the following types of information:

a. Personal Information

• Name
• Contact information (e.g., phone number, email address)
• Appointment details
• Loyalty points and transactions

b. Usage Data

• Device information (e.g., mobile device ID, IP address)
• App usage data (e.g., features accessed, interaction with the app)

2. How We Use Your Information

We use your information to:

• Facilitate appointment bookings
• Manage and track loyalty points
• Provide benefits redemption through loyalty points
• Send notifications related to appointments and offers
• Improve the App’s functionality and user experience

3. Sharing of Your Information

We do not share your personal information with third parties except in the following cases:

• With your consent
• To comply with legal obligations
• To service providers assisting in the operation of the App (e.g., payment processors)

4. Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Withdraw consent for data processing

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this page.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at office@eliancedent.com

By using the Eliance Dent App, you agree to the terms of this Privacy Policy.